How Lifeline works
Personal Help Buttons & Communicators
Medication Dispensing Service
Lifeline Standard Medical Alert Service
Lifeline with AutoAlert Option
Why Choose Philips Lifeline
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Thank you for answering my call for help through my Lifeline. I was fine all day, sat down on my bed and couldn't breathe. I live alone and am 78 years old. I yelled for help and thank goodness you heard me. I had congestive heart failure, pneumonia, bronchitis, and a minor heart attack... all at once. Again, bless you and thank you for my life back.
Joan D.

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How Lifeline Medical Alarm Works

In three easy steps, get the help you need

Summon help

Simply push your Lifeline Personal Help Button. If you have our NEW Lifeline with AutoAlert*, you will get an added layer of protection as it will automatically place a call for help if it detects a fall and you are unable to push your button.

Hear a reassuring voice

No matter the time or day, a trained Lifeline Response Associate will answer your call, access your profile, and assess the situation.

Get assistance

After assessing the situation, our associate will contact a neighbor, family member, or emergency services based on your specific needs, and follow up to confirm help has arrived.


Getting the right help in a timely manner really can be as easy as 1, 2, 3.
Contact us now to discuss the options right for you. 


*AutoAlert does not detect 100% of falls. If able, you should always push your button if you need help.