How Lifeline works
Personal Help Buttons & Communicators
Lifeline Standard Medical Alert Service
Lifeline with AutoAlert Option
Why Choose Philips Lifeline
Lifeline vs Cell Phone
Lifeline for someone you care for
Find out more
Call now!
1-800-242-1306 x4638
Mention program code:
I am writing to tell you again how much I appreciate the help you gave me. The ambulance came quickly and whisked me to hospital where I got professional care – and your phone call notifying my son in New York City meant so much to him and me. You run an excellent service extremely well and I thank you for all your support.
Ervin T.

Time for a medical alarm? Answer these 9 simple questions to find out.
click here.

Why Choose Philips Lifeline

Choose the medical alert service preferred by millions of seniors

Numbers don't lie. Philips Lifeline is the leading provider of medical alert services, having served over 6 million subscribers during our three decades of experience. That experience has earned us the trust, respect, and recommendation of more than 65,000 healthcare providers - maybe even yours. What's at the root of that trust?


If you develop a plan to live at home, and put Philips Lifeline Medical Alert Service into that plan, you can have confidence that when you need help, we will connect you to our 24/7 Response Center and send help based on your specific needs whether it is emergency services, a neighbor, or a loved one. How can we be sure? That's how we staff our Response Center, with trained Personal Response Associates. Our Response Center is company-owned and supported with a back-up Call Center, so you can count on us to be there and get you help quickly. At home, our equipment is self-checking and notifies the response center if it detects a power failure or low battery. Why should you have to worry about that?

What's more, Lifeline is available in every community across the country.


For more than 35 years, we've focused on creating products to help seniors live independently at home, including the original medical alert service. Other devices may come around, like cell phones, but only a medical alert service is always accessible in an emergency - or able to immediately redial if your call doesn't connect on the first try.


We continue to develop new services, such as Lifeline with AutoAlert, the only pendant-style Help Button that automatically places a call if it detects a fall and you're unable to push your button.

Lifeline's engineering team also focuses on purpose-built products. While other medical alert services may attempt to incorporate less specific equipment, or equipment that's been designed for other purposes, Philips Lifeline designs every product, interface, and device to meet the needs of our customers and the reliable, high-quality response services we offer.


Pay for service on a monthly basis, just while you need it. We won't ask you to sign a long-term contract, confront hidden costs, or buy special equipment.